Policy

Refund Policy

Shop with confidence.

If you are not fully satisfied with your product, you have 30 days from receiving your order — in any condition (opened or unopened, used or unused) — to request a refund.

Start a refund via Easy Cancel or email care@sportsequipdirect.com. See the full return & cancellation policy.

How refunds are processed

Once your return is received and inspected, we'll email you to confirm and let you know if your refund is approved. Approved refunds go to your original payment method and may take up to 7 days to appear, depending on your bank.